Great Customer Service Recognition!

Whilst we don’t actively go hunting for awards or recognition, when they come along they are most welcome and give us all a boost.

External recognition and awards shine a light on the great service our staff, volunteers and partners provide week in week out. Being the best at what you do is always a universal ambition which we all aspire to. Its pretty special when our customers tell us we are the best and is simply the most brilliant accolade we could ever receive.

Let’s start with our Buffer Stops team who have won a coveted CAMRA “Branch Pub of the Year 2016” award for Rossendale. Well done to Michelle and her great team in achieving such an accolade.

We have all heard about Trip Advisor, where customers offer their views, good or bad on their experience of services. I am pleased and proud to publish the latest compilation of customer’s experiences on the ELR on this blog. The latest results from Trip Advisor where our Dining with Distinction customers rate us the best in Bury out of 246 restaurants. Well done to Andy, his dedicated team and partner supplier.

Finally, also on Trip Advisor, its worth noting that the ELR are placed 44th out of 4,319 restaurants right across Greater Manchester.

Stunning achievement, take a bow guys!!



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