Following a review of Board Structures there are currently 15 Board positions:
|Chair (non operational)||New||Mike Kelly|
|Carriage and Wagon||Existing||Roland Hatton|
|Civil Engineering||Existing||Phil Bailey|
|Customer Services||New||Alex Walker|
|Managing Director||New||Andy Morris|
|Ops, Health & Safety||Existing||Richard Law|
|Signalling and Telecommunications||Existing||Peter Duncan|
|Traction & Rolling Stock||New||Vacant|
|Non Executive||Existing||Colin Jones|
I am pleased to announce the election to the ELLRCo Board of Andy Morris, Alan Lee and Alex Walker to new portfolios.
Andy Morris becomes Managing Director with responsibility for supporting the Chair and Board in order to deliver strategy and implement Company policies, the customer product and in maintaining good staffing relations with accessibility and visibility where appropriate to both paid and volunteer staff and overseeing the general business administration performance.
This post has no management responsibilities of other Board Directors.
It is necessary to accept that this is both a Board Director role and where the same individual has clear day to day operational responsibilities as the General Manager by acting in the capacity of a conduit back to the Board for a range of operational performance and service delivery responsibilities.
Alan Lee becomes Development Director – His areas of responsibility will to champion the growth of the railway within the ELLRCo Board and ELR Trust Board over the next 3- 5 years and will be within the context of the ELLRCo Business Plan and its annual review.
The Development Director’s new strategic role would be to:
- Lead discussion on a review of the list of current projects in terms of progress made, continued relevance, and business plan priorities;
- Future Business Plan development and Performance Framework – Red, Amber, Green (RAG) reporting system;
- Project Risk Profiles.
Working closely with the Operational Management Team , the Board will quickly be informed of what future resources are required and in what internal or external areas of the Company’s activities the solution might lie.
Alex Walker becomes Customer Services Director – Currently this area is overseen by the Stations Director (post deleted). The Board felt the new title better reflected the importance of customer services at Board level. Operational elements the former Station Director’s responsibilities have been transferred to the Operations, Health & Safety Director with revenue and income protection transferring to the Finance Director.
Areas of responsibility include:
Stations Department Stations Standards
Passenger Services TTIs
Complaints Customer Care – Training
A new Director post with responsibility for Bury Transport Museum will be considered at the next ELLRCo Board meeting.
Transition to new Board Governance
The transition to a new Board structure and formalising the work of the Operational Management Team will take time. Progress can only meaningfully move ahead when the new financial and operational support infrastructure is in place. As a result, progress will be incremental. Once fully operational, there will be no expectation on Board Directors with portfolios to micro-manage departmental managers. However, there will be an expectation that portfolio holders will have responsibility and ownership of areas allocated to them in the Company’s Business Plan.